The problem in the past has been trying to get ahold of people when you need them.” says Peters, then adds: “I want someone to answer my call when I call them; especially if it's an emergency where it's affecting you at work. . . he’s always answered the calls. If not, I get a text message that says he’s with a client and he calls me right back. So, I think that's the biggest thing, for me; customer service and being able to get in touch with him and get ahold of him whenever I need him - at all hours.

Hannah Peters, Director of Ops

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